Frequently Asked Questions

Need assistance regarding formulations, lot verification, or order status? Reach out directly to support@prometheanwellness.com.

Clinical Quality & Safety

Every single batch undergoes mandatory 3rd-party laboratory testing post-manufacturing. We analyze active compound concentrations using High-Performance Liquid Chromatography (HPLC) while testing for heavy metals (lead, arsenic, cadmium, mercury) and microbial pathogens.

100% of our products are manufactured in the United States inside FDA-registered, NSF-certified, and cGMP-compliant facilities that maintain strict climate and environmental controls.

Many organic botanicals are never tested post-harvest, leaving them vulnerable to naturally occurring heavy metals from soil. Independent 3rd-party testing provides analytical proof of safety and exact active dosing for every single lot.

Formulations & Health

No. Our protocols are strictly zero-sugar and free from hidden carbohydrate carriers like maltodextrin, artificial dyes, or inflammatory binders that disrupt glucose stability.

Specific daily instructions are provided on every product label and product detail page. For optimal absorption, most metabolic and root-cause formulas are best taken with morning or midday meals.

Orders & Guarantee

If you are not satisfied with your order, return it within 60 days of purchase for a full refund. We ask for a brief explanation so we can continuously refine our protocols.

Orders are processed within 24 to 48 hours. Standard nationwide delivery typically arrives within 2 to 4 business days, complete with automated SMS and email tracking updates.

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